Ease of use of Macroplant iexplorer, and failure of customer service

I bought this program to download text messages. The procedure in the tutorial by Chris Devor was followed and does not work. ITunes is open.The phone is connected. The Device Manager screen does not appear. There is no manner in which to contact customer service except for written messages.

The next hour will be spent looking for a different program, and posting this experience.

 

J.B. Simms

 

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