Chris Devor
- Total activity 258
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Articles
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What do I enter for encryption password?
iExplorer lets you access any encrypted iPhone or iPad backups by entering your encryption password for that device. The encryption password is one you would have chosen when setting up your iPhone...
- Edited
- 3 followers
- 1 comment
- -42 votes
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How do I view folder sizes?
iExplorer will display the size of any file in the Size column whenever you are looking at a file system view of your iPhone or iPad like in the Media and Apps sections (and Root with Jailbreak). I...
- Created
- 2 followers
- 1 comment
- -7 votes
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Messages PDF file is damaged on my Mac
If you export a text conversation to PDF on your Mac and get a message that the PDF file is damaged when opening it, please first make sure that you are using the most current version of iExplorer ...
- Created
- 1 follower
- 0 comments
- -32 votes
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How to install Sharepod
Sharepod can be easily installed on a Mac or Windows PC. For more information and step-by-step instructions, please see our installation tutorial by clicking HERE.
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- 1 follower
- 0 comments
- 1 vote
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How to delete all photos from an iPhone or iPad
The Photos section of iExplorer is read-only and is only for transferring photos and recorded videos to your computer, but you can still use iExplorer to entirely delete your Camera Roll, Photo Lib...
- Created
- 2 followers
- 0 comments
- -13 votes
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I can't install iExplorer 4 on my PC due to an error.
If you get an error when trying to install iExplorer 4 on your Windows PC that says "Cannot Start Application" or "An error occurred trying to download", try clicking on the link below to download ...
- Edited
- 4 followers
- 2 comments
- -51 votes
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How do I select multiple tracks in the track list?
Hold down the Control key (PC) or Command key (Mac) as you click additional tracks. You can also press Command-A or Control-A to Select All tracks in the window.
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- 1 follower
- 0 comments
- -2 votes
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I can't open iExplorer 3 in Windows. I get a splash screen and then it closes.
This article is for iExplorer 3 only. If you are experiencing this in iExplorer 4, please refer to iExplorer 4 for Windows is crashing on launch & will not stay open. If a Macroplant Crash Report...
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- 1 follower
- 0 comments
- -5 votes
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The Backup section isn't showing my most recent data. How do I update it?
If the Backup section is only displaying your older text messages, voicemail, and other data and appears to stop at a certain date and show nothing beyond that date, but your iPhone or iPad is show...
- Edited
- 2 followers
- 0 comments
- -54 votes
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Why is my registration code Invalid? It won't unlock the full version of iExplorer 4
For general instructions on how to register and unlock the full version of iExplorer, refer to our article about How do I register iExplorer?. If your 25 digit registration code is coming up as Inv...
- Edited
- 11 followers
- 2 comments
- -269 votes