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  3. Troubleshooting

Troubleshooting

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  • My device isn't appearing in Sharepod even though it's plugged in.
  • Error about "iPhone Listener Process" is appearing. How do I fix this?
  • Sharepod is frozen and won't quit or close.
  • The Sharepod installer won't run on my PC
  • Sharepod crashes on startup. What's going on?
  • How do I select multiple tracks in the track list?
  • How do I transfer my SMS text messages from my iPhone to my computer?
  • How do I transfer photos from iPhone to computer?
  • iTunes is asking to sync or restore my device. What should I do?
  • A Runtime Error (at 31:1151) is coming up during the install of Sharepod 4. What should I do?
  • I can't install Sharepod and get an error about "Sorry, the files could not be downloaded. Click Retry to try downloading the files again or Click Cancel to terminate setup". What should I do?
  • My iPod is appearing and then disappearing in Sharepod. How can I get it to stay connected?
  • An "unable to access track" error comes up during a transfer. How do I fix this?
  • Sharepod is crashing before media loads or no tracks or playlists load or iTunes transfers fail.

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