Chris Devor
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Articles
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An "unable to access track" error comes up during a transfer. How do I fix this?
If you are using a regular iPod such as an iPod Classic, iPod Nano, or iPod Shuffle, you can usually fix this error by checking the box to "Enable Disk Use" on the Summary tab for your iPod in iTun...
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- 1 follower
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- -13 votes
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iTunes is asking to sync or restore my device. What should I do?
We strongly recommend to not sync your iPhone, iPad or iPod in iTunes until after you are done transferring all of your iTunes media with iExplorer. Syncing in iTunes will delete any data on your d...
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- 50 votes
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Sharepod is crashing before media loads or no tracks or playlists load or iTunes transfers fail.
If you recently installed iTunes for the first time on your Windows PC, and Sharepod is behaving like one of the 3 things listed below, it is most likely due to a new setting in iTunes 12.2: ...
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- -15 votes
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The Apps section isn't showing all of my app folders. Why is that?
Beginning with iOS 8.3, Apple blocked access to the Apps directory for any apps from the iOS App Store that don't have iTunes File Sharing enabled (which is a setting determined and set by the deve...
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- -1 votes
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I can't update iExplorer to the newest version
We are currently investigating an issue where Check for Updates... in iExplorer isn't working correctly for some OS versions. If you are unable to update iExplorer to the most current version when ...
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- 5 followers
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- -36 votes
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My device is locked with a passcode. Can I still use iExplorer?
If your iPhone, iPad, or iPod is locked with a passcode that you don't know or are unable to enter since the screen is broken or you don't have Touch ID, this article explains whether or not you'll...
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- -2 votes